Frequently Asked questions
How will you ship my order?
You will have the option of choosing your shipping method when you check out. In some cases, we replace your choice with another carrier service, always ensuring that the service will deliver within your required time frame. We will not increase your shipping charges.
How much will shipping and handling
cost?
You can see your shipping costs from your shopping cart once you have entered your zip code.
Is there sales
tax?
Massachusetts residents will pay 5% sales tax on non-US
flags. Out-of-state customers, and Massachusetts residents
buying US flags will not be charged sales tax.
How soon will my order ship?
In most cases, your order will ship within 72 hours (3
business days). If, for any reason, there will be a delay
in shipping, we will let you know as soon as possible.
Can
I mix flag sizes for quantity discounts?
Yes! Our online system will not display correct "mixed
product" quantity discounts, however. If you are ordering
quantities of multiple sizes, call us at 1-800-472-3524.
What forms of payment
do you accept?
Currently we can accept VISA, Mastercard, American Express and purchase
orders online. If you wish to pre-pay, please call us at 1-800-472-3524.
What are U.S. Flag Manufacturing's
privacy policies?
U.S. Flag Manufacturing cares about your privacy. We will
not share your personal information, including name, address,
or email address with any 3rd-party without your permission.
You may occasionally receive mail from us regarding special
offers and promotions we think you may be interested in.
If you would prefer not to receive any mailings not pertaining
to your order, please email website@usflagmfg.com
and let us know.
|
